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Defensive Design for the Web

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Defensive Design for the Web
How to improve error messages, help, forms, and other crisis points (VOICES)
作者︰37signals, Matthew Linderman, Jason Fried

"任何可能失敗的事情都會失敗"

所有軟件都需要處理失敗的情況。本書集中討論網站在處理錯誤、輸入、搜尋等重要刻時要注意的地方。

有沒有試過在讀閱大型網站時連結到一些 (對於並通人來說) 意味不明的 Apache Server 404 訊息?有沒有試過在商業網站想找想購買的貨物卻返回了 2000 個結果?有時很奇怪大網站也會有可用性的問題,也許他們認為 usability 比起漂亮的畫面是不值一提?對商業網站來說,成功地處理錯誤等於解決了一個危機,反之則等於把原本想要消費的客戶趕走。

本書文字不多而且清楚,每一章還有多個正反的真實例子,易讀也易於執行。專業的網站設計者必讀。

  

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