Quality Management

1. Quality Planning
input:
Organizational Process Assets
Enterprise Environmental Factors
Project Management Plan
Project Scope statement

tools:
Cost benefit analysis
Benchmarking
Design of Experiments(test planning)
Cost of Quality

output:
ChecklistsProcess
Improvement Plan
Quality Baseline
Quality Metrics
Quality Management Plan
Project Management Plan updates

2. Perform Quality Control
input:Quality Management Plan
Checklists
Deliverables
Work Performance Information
Metrics
Organizational Process Assets

tools:
Control Charts(rule of seven)
Cause and effect diagrams
Pareto charts(80/20 rules, find the main cause)
Flowcharts(show you a picture of the whole process)
Histograms(help make decision)
Run Charts(trends of your project)
Scatter charts
Inspection
Defect repair review
statistical Sampling

output:
Quality control measurements
Recommended corrective actions
Recommended preventative actions
Recommended defect repairs
Recommended defect repairs
Validated deliverables and validated defect repair
Quality baseline updates
Requested changes
Qrganizational Process Assets Updates(templates for Quality metrics or checklists)
Project Management Plan Updates


3. Perfrom Quality Assurance
input:
Quality Metrics
Quality Control Measurements
Work Performance Information
Implemented Change Requests
Quality Management Plan
Organizational Process Assets
Process Improvement Plan
Implemented Corrective Actions
Implemented Defect Repair
Implemented Preventative Actions

Tools:
Quality Planning tools and techniques
Quality Control tools and techniques
Quality AuditsProcess Analysis

output:
Project Management Plan Updates
Requested Changes
Recommended Corrective Actions
Organizational Process Assets Updates