Today Microsoft announced its July Service update for Microsoft Online Services, BPOS. Great news for BlackBerry users!
We are pleased to introduce the July Service Update for Microsoft Online Services, which includes new features and enhancements to improve the service experience for both administrators and users. Hosted BlackBerry® Administration Center
Many of these service enhancements are the result of customer and partner feedback and will be deployed into production data centers for all regions during the month of July.
All service upgrades in this Service Update will be performed on your behalf. These changes are a mandatory upgrade for all users, so it is important that you are aware of them and understand how they may impact you.
Upgrades and Enhancements
The following Hosted BlackBerry service update is scheduled to be available in all regions after July 12, 2010.
Hosted BlackBerry customers will be able to administer users online through the Microsoft Online Services Administration Center (MOAC). A link within MOAC will take you to the new Hosted BlackBerry Administration Center, where you will be able to add or delete users from licenses, activate devices, and perform remote device wipes.
You will no longer be required to contact customer support to execute these actions, but instead can immediately manage them yourself through the portal. Other administration activities will continue to be assisted via a request to customer support.
You will no longer be required to contact customer support to execute these actions, but instead can immediately manage them yourself through the portal. Other administration activities will continue to be assisted via a request to customer support.
Online License Purchases
Customers will no longer need to submit a paper order form in order to increase or decrease your Hosted BlackBerry for Microsoft Exchange Online service licenses.
You will be able to order additional Hosted BlackBerry licenses online through the Microsoft Online Services Customer Portal (MOCP), just as you do for your other Microsoft Online services. All new licenses will be governed by the Hosted BlackBerry Service Terms of Use available on the portal, which you will be able to review as a part of the purchase process.
To decrease licenses, for this service only, you will now be able to contact customer support with a service request.
For current Hosted BlackBerry customers that purchased the service via Microsoft Volume Licensing and an Enterprise Agreement (EA), you will continue to use existing processes to add or reduce licenses.
Availability
The new capabilities are scheduled to become available after July 12. Please check for the new Hosted BlackBerry Administration Center link within the MOAC portal to confirm availability and access the new administration center for the Hosted BlackBerry service.
The new administration portal for the Hosted BlackBerry for Microsoft Exchange Online service will only be available in English at the time of launch. Localized versions will follow in a subsequent release. We regret the inconvenience this may cause to some customers, and assure you that we remain committed to full internationalization as soon as possible.
Existing Hosted BlackBerry Customers
Please note that existing Hosted BlackBerry customers will receive a separate email communication from Microsoft Online Services with details about the new Hosted BlackBerry Administration Center and instructions for your organization.
The following changes are planned for the Office Live Meeting service:
Office Live Meeting Client Support Policy Change Impact to Office Live Meeting Customers
Office Live Meeting Service, Client and Conferencing Add-In Updates
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Additional Information
If you have additional questions, there are several resources at your disposal. The Microsoft Online Services Customer Portal provides information about how to contact Microsoft Online Services Support. You can also read the Microsoft Online Services Team Blog for the latest news about the Service Update, participate in technical discussions on the Microsoft Online Services TechNet Forums, or follow the Microsoft Online Services Twitter account.
Thank you!
Thank you for choosing Microsoft Online Services to host your business productivity applications. We look forward to delivering additional enhancements and capabilities that improve your service experience and help you focus on your core business initiatives.
Sincerely,
Microsoft Online Services
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