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Pricing in SAP CRM and Cloud for Customer

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CRM的price determination

C4C

C4C的price分Internal Pricing和External Pricing两种。

Internal Pricing涉及到的工作中心:主要有下图中蓝色高亮的Price Lists和Discount Lists两个。

C4C计算一个Sales Order / Sales Quote价格时,依次采用下列的优先级进行计算:

  1. 首先检查是否维护了客户专属的价格列表(customer specific price list )
  2. 如果没有,再检测是否存在客户组专属价格列表(customer group specific price list)
  3. 检查是否存在基于特定的销售组织和分销渠道的价格列表(distribution chain specific price list)
  4. 如果上述检测都检查不到对应的记录,最后使用Product工作中心中维护的基本价格列表(base price list)。

新建一个Document Type(也就是CRM的transaction type)

Maintenance Mode为Internal,意思是只使用Internal Pricing。

维护price list:

最后,新建Sales Order时使用document type ZTA,

我添加了2个行项目,总共数量为3个,所以最后Sales order抬头的net value为3 × 10 = 30美元。

External Pricing

价格计算在C4C外部系统,可能为SAP CRM或者ERP。

在C4C端触发远程价格计算,计算结果返回到C4C系统并存储。

在Fine tuning的External Pricing里指定ERP或者CRM端的price condition type:

 

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