商务英语口语900句

中国加入WTO以后，急需培养一大批既懂得国际经贸知识，又熟练掌握商务英语的人才。为了让更多的经贸人员尽快适应我国对外贸易迅速发展的经济形势，我们编写了《商务英语口语900句》一书。
本书市作者对自己多年商贸英语教学实践和商务世纪现场谈判经验的总结，涉及范围全面，内容充实，语言规范、景点，适用面广，实用性强，可以说不但是一本理想的商务口语培训教材，也是一本非常实用的对外经贸业务人员的必备工作手册。
本书共由30各单元组成，每个单元设计了20-40个句子不等，其中有30或40个句子的单元又分成了两个部分，以减轻学员在学习时的心理负担。
本书同时配有长期在中国从事英语口语教学的美国口语教师配音的cd，以便学院边听边学，帮助他们尽快掌握商务英语会话的各种技巧，同时也可以提高自己的语音语调水平。
目录：
Unit 1 希望与要求
Unit 2 产品介绍
Unit 3 业务范围介绍
Unit 4 承诺
Unit 5 询盘
Unit 6 报盘
Unit 7 还盘
Unit 8 对还盘的反应
Unit 9 要求优惠
Unit 10 给予优惠
Unit 11 双方让步
Unit 12 订货及确认
Unit 13 请求代理并说明代理理由和代理能力
Unit 14 对代理请求的回应
Unit 15 代理条件和要求
Unit 16 合同
Unit 17 卖方对支付方式的要求
Unit 18 买方的支付方式
Unit 19 保险
Unit 20 对包装的建议及要求
Unit 21 告知客户包装所用材料、方式及其质量保证
Unit 22 货运通知
Unit 23 货运要求及答复
Unit 24 催运货物并告知货物迟到结果
Unit 25 仲裁
Unit 26 索赔理由及依据
Unit 27 索赔内容及金额
Unit 28 对索赔要求的回应
Unit 29 引进技术的要求
Unit 30 技术引进的方式及费用

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Unit One 希望与要求
1 We'd like to express our desire to establish business relations with you on the basis of equality, mutual benefit and the exchange of needed goods.
2 In order to extend our export business to your country, we wish to enter into direct business relations with you.
3 Our hope is to establish mutual beneficial trading relations between us.
4 We look forward to a further extension of pleasant business relation.
5 It's our hope to continue with considerable business dealing with you
6 We look forward to receiving your quotation very soon,
7 I hope you'll see from the reduction that we are really doing our utmost.
8 We hope to discuss business with you at your earliest convenience.
9 We wish to express our desire to trade with you in leather shoes.
10 We look forward to your early reply and trust that though our mutual cooperation we shall be able to conclude this transaction with you in the near future.
11 I hope we can do business together, and look forward to hearing from you soon.
12 I hope that we can cooperate happily.
13 I hope that we can continue our cooperation.
14 We sincerely hope that this transaction will turn out to the satisfaction of both parties.
15 We hope that this market trend will continue.
16 It is hoped that you would seriously take this matter into consideration and let us have your reply soon.
17 We hope that you will deal with our request earnestly.
18 We hope to receive your immediate answer.
19 We are looking forward to having your early reply to this matter.
20 We hope that this dispute can be settled through friendly negotiation without its being submitted for arbitration.
21 We look forward to your settlement at an early date.
22 Your early settlement of this case will be appreciated.
23 We hope that you can settle the claim as quickly as possible.
24 We hope that there will be no repetition of this kind of trouble in the future.
25 We expect that you will offer us a lower price as soon as possible.
26 We hope that the matter can be brought to a satisfactory solution.
27 I do hope this undesirable incident will not stand in the way of our future business.
28 We hope this matter will not affect our good relations in our future dealings.
29 I wish that this business will bring benefit to both of us.
30 We hope this incident will not bring any harm to our pleasant relations.

Unit 2 产品介绍
Part One
31. This model of typewriter is efficient and endurable , economical and practical for middle school students.
32. The computer we produced is characterized by its high quality ,compact-sized, energy-saving and it’ also easy-to-learn and easy-to-operate.
33.They are not only as low-priced as other makers, but they are distinctly superior in the following respects .
34. You will get a 30% increasing production upon using this machine and also it allows one people to perform the task of three people.
35. This product will pay its own way in a year.
36.This machine will pay back your investment in 6 month.
37.The new type of suitcase card designed by our engineers is very ingenious and practical.
38.This kind of bicycle can be folded in half and handy to carry around ,especially useful during traveling and traffic jams.
39.The maximum speed of this kind of variable speed bicycle is 30 K/H .
40.These machines have few breakdowns and easy to maintain because of their simple mechanical structure.
41．Compared with other brands, this kind of tyre cost less per mile and wear much longer due to its topnotch rubber.
42. This kind of tyre is characteristic of nonskid stop on wet road.
43.This material has a durable and easy-to-clean surface.
44.This kind of air-conditioning system is practical and economical for the needs of your company.
45.Our products are as superb quality as well as the typical oriental make-up.
Part two
46.Our silk garments are made of super pure silk material and by traditional skills.
47. The garments are magnificent and tasteful and have long enjoyed great fame both at home and aboard.
48.As our typewriters are made of light and hard alloy they are both portable and endurable.
49.The hand bags we quoted are all made of the best leather and various the kinds and the styles in order to meet the requirements of all walks of life in your country.
50.As our products have all the feature you need and 20% cheaper compared with that Japanese made ,I strongly recommended to you.
51.Vacuum cleaners of this brand are competitive in the international market and are the best- selling products of their kind.
52. “Forever” multiple speed racing bicycles are sure to be sellable in your market.
53. Owning to its superior quality and reasonable price our silk has met with warm reception and quick sale in most European countries.
54.We feel that our product is the best kind in Asia and we can very well compete against Japan in price.
55. Our goods are greatly appreciated in other markets similar to your own.
56.By virtue of its super quality ,this product is often sold out in many areas.
57.Our products are superior in quality and moderate in price and are sure to be sellable in your market.
58.These items are most sellable in our market.
59.There have been a steady demand in our market for this kind of toy.
60.We have the pleasure in recommending you the goods similar to the sample you send.

Unite four 承诺
91.We assure you that such things will not happen again in our future deliveries.
92.We’d like to avail ourselves this opportunity to assure you of our brond attention in handling your future order.
93.Our products are always good as the samples we send ,I can promise there will be not debasement of quality.
94.I guarantee that there is not difference in quality between the products we send you next month and what’s samples you saw just now.
95.I can promise you that the product we send you will be of A-one quality.
96.Our products are surely of standard quality.
97.I give you my word that the payment will be made not later than the end of June.
98.I promise I will check into these problems and find out if they were our fault.
99.We can make sure that goods avoid been damaged during the transit.
100.We will provide a fresh guarantee for the protection of the equipments repaired.

Unite Five 询盘
Part One.
101.Please quote us for the goods listed I enclosed inquiry sheet giving your prices CIF Jakarta.
102.Please quote us your lowest price CIF Hamburg for ten MT of walnut meat.
103.Please quote us FOB London for 100 reams of good quality white poster paper.
104.Please quote us your most competitive prices in order to consummate business.
105.Please quote us your lowest price for fertilizers .
106.Please quote us your best price and let us know the minimum quantity for each order.
107.Please make us a offer on CIF Hongkong bases for hand made leather gloves.
108.Please make us a offer giving your price FOB New York.
109.We have already made an enquire for your articles please make a offer before the end of this month.
110.I would like to make a enquiry about this type of leather bag.
111.We shall be pleased if you finished us with your quotation for this product.
112.Many of customers are interested in your “Seagull” brand household scissors and we wish to have your CNF Shanghai quotations.
113. We want to know the price CIF Tokyo for your printed shirting.
114.We are anxious to get a offer for your products.
115. We shall be very glad to receive a offer from you on this brand of radios.
Part Two.
116.We shall like to know the offer for the rice of this kind.
117.We ‘d like to know the minimum order quality per color and per design.
118.What price could you quote us on two dozens sets?
119.Would you please quote us a price one your 71 * 81 reversible wool blankets 15% wool and 85% cotton, bound with rayon satin?
120.How much you asking for this brand of ties?
121.If we order 10,000 units what would be your offer?
122.What’s the price for 1000 Kg of white sugar.
123. Can you supply this quality at approximately 50% cents per meter?
124.If our order is a substantial one how much will you bring your price down?
125.How much discount could you offer on a order of this size ?
126.Please inform us what special offer you can make us ?
127.Here is a list of my requirements I ‘ld to have your lowest quotations CIF New York.
128.Please inform us of your lowest price CIF London.
129.We’d appreciate it very much if you let us know what discount you can grant us if we give you a large order of your products.
130.Please let us have your best quotation by tomorrow together with the appropriate time of shipment.

Unite Six 报盘
Part one
131.This offer is subject to your reply reaching here on or before 29,June.
132.If we can receive your order within the next 10 days, we will make you a firm order at the prices quoted.
133.This offer is firm for 5 days.
134.The price we quoted is on FOB Shanghai bases instead of CIF Hongkong bases and our offer will be valid until August 31.
135.We make you the offer subject to your apply reaching us not later than noon December 23.
136.We have the offer ready for you.
137.I’d to remind you that we have to withdraw our offer is we don’t hear you by next Monday.
138.This offer will remain effective for another 10 days from June 1.
139.The quality of our product is good and the prices is reasonable so we are confident that you will accept our offer dated 4th May.
140.Sincerly the market is advancing rapidly the price we offered you is the best I belive.
141.Here are our latest price sheet. You will see that our prices is most competitive.
142.We believe that the price we offer you can compete well with those of other firms.
143.We hope you will accept our offer and give us order soon.
144.We feel better offer will give you full satisfaction .I hope to receive a favorable reply from you soon.
145.If you think our proposal acceptable please let us have your order at early date.
Part Two
146.We have the pleasure in offering you our product.
147.We are interested in making you a offer on our hand-make carpets which is well received in the overseas market.
148.Our price for 200 dozens pairs of plastic shower curtains with matching drapes would be 45 USD shall we hold them for your order?
149.We give you price of 1440$ FOB Chicago.
150.We are pleased to quote you for 1500 dozen man shirts as for the sample you send before at price 5/piece CIF New York for promote shipment.
151.In compliance with your request we are now offering you 2000 dozens magnifiers at 30$ per dozen CIF San Francisco September shipment.
152.You will note that we are in the position to offer you 50 long tons of ten for sheet at the attractive price of ￡135 per long tons CNF Shanghai.
153.We offer your 1500 tons of Canada oats at the price of 500 pounds /ton.
154. We can quote you the price of 75$ / typewriter and 10% discount on shipping .
155.Our average whole sell price is 180$ / unit.
156.We offer you firm 2,000 tons of chemical fertilizer at ￡150 per long ton CIF Vietnam deliver in April.
157. We can offer a quality discount of up to 15% but we are prepare to give 20% discount for a offer to buy the complete stuff.
158.I have here our price sheet on a FAS vessel basis ,the price are given without engagement.
159.As prices is steady raising, we’d advise you to place your order without delay.
160.Our product is in great demand and supplies is limited so we would recommend that you accept this offer as soon as possible.

Unite Seven 还盘
Part one
161. We hope you will consider our counter-offer most favorably and tell us your decision at your earliest convenience.
162.We wish you will reconsider your price and give a new bid so that there could be a possibility for us to meet half way.
163.To accept the price you quote would leave us only a small profit on our sales because the principle demand in our city is for articles in the medium price range.
164.Your competitors are offering considering lower prices and unless you can reduce your quotations we have to buy else where.
165.To accept your present quotation would mean a heave loss to us not to speak of profit.
166.I wish to point out that your offer are higher than some of your competitors in other countries.
167.Your price really leaves not margin for reduction what so ever?
168.We can obtain the same quality through another channel at much lower price than that you quoted us.
169.There is big difference between your price and those of your competitors .
170. We hoped you will quote your rock-bottom price, otherwise we have no alternative but to place our orders else where.
171.If you insist on your original offer it will reduce our profit considerably.
172.We didn’t expect that the discount you offer would be so low.
173.Your price should be base on the actual situation of our customers.
174.In our market products of similar types are so many and with such a lower prices that many of our regular customers may switch other companies I am afraid.
175.Your offer is not acceptable because we have another supplier offering similar quality products at 5% discount.
176. Your quotation is by no means favorable with those of other origins.
177.I am sorry to say that your prices are about 9% higher than those offered by other suppliers.
178.Compared with what is quoted by other supplier, your price is uncompetitive.
179.Your price compares unfavorable with your competitors.
180.Our counter offer is well in line with the international market, fair and reasonable.
Part Two
181.Your offer is wider than we can consider.
182.We very much regret to state that our end user here find your price too high and out of line with the prevailing market level.
183.We appreciate the good quality of your goods but unfortunately we are not going to accept the offer on your terms.
184.We find your prices are two high to be acceptable.
185.We regret to say that your offer is not at least encouraging.
186.The quotation submitted by you is too high.
187.We regret that it is impossible for us to entertain the bid.
188.You are making us to pay too high price that will put us in a tide corner.
189.It would be impossible for me to push any sales at such high prices.
190.Your price is beyond our expectation.
191.You should know that the price of same product should be fixed differently in different market, but yours is definitely too high in our market.
192.Your quotation of sewing machines is too high to be acceptable.
193.We regret to say that your price is on the high side, we do not think there is any possibility of business unless you cut your price by 20%.
194.Your price has gone up so rapidly that it would be impossible for us to push any sales at such a price.
195.We regret to say there is no possibility of business because of your high price.
196.The price you offer is entirely unworkable.
197.If you hang on the original offer business is impossible.
198.If you able to make the price easier , we might take a larger quality.
199.There is a little likelihood of concluding business at your price.
200.We think your offer is not favorable for us to increase the market share on our end.

Unit Eight 对还盘的反应
Part one.
201.Your counter offer is much too low ,especially considering the small amount of your order.
202.Our prices fixed on a reasonable level.
203.Our products are modestly priced.
204.This is the best price we can give you.
205.The price has been reduced to the limit.
206.Our price is already on its lowest level.
207.There is little scope for further reducing the price.
208.Considering quantities has been sold at this level any further reduction is out of the question.
209.We can not make any further discounts.
210.This is our rock bottom price, we can’t make any concessions .
211.Sorry , we generally don’t quote on a discount basis.
212.We can’t make any allowance for this lot.
213.This is the very best offer we can make for you, we consider this a rock bottom price indeed.
214.I am afraid there is no room to negotiate the price.
215.This is a special offer and it is not subject to our usual discount.
216.The possibility of fallen price is rather remote I am afraid.
217.The price we offer you is the lowest, we can’t do better.
218.We are very much regret to say that we can’t cut the price to the extend you required.
219.We are in a difficult position to satifacis your request for reducing the price.
220.It is really difficult to comply with your request to shading the price.
Part Two
221.I dare say that the price we offer compare favorably with any quotation you can obtain elsewhere.
222.I am afraid you won’t find another company who will give you a cheaper price than ours.
223.What we give you is a good price. We don’t think it could be put any better. Take it or leave it, it’s up to you.
224.If you compare the quality of our good with that of other country, you will see our price is very reasonable.
225.The price we quote you for belts is much lower than that of last year’s. You must found it very competitive.
226.Our offer might be a bit high, but you will soon make bigger profits when market fluctuation stopped.
227.The present market situation is on the upward our trend ,so you don’t have to worry about the profit.
228.Our product is very competitive so there is no question of profit.
229.Your count-offer seams to be a little tide if so our profit margin will be too small.
230.If you increase your initial order to 30,000 , I suppose we could consider reducing the price to 300,080$ per unit.
231. If you double the order, we may consider giving you a 8% discount.
232.The best we can do is to allow you 2% off our quotation.
233.There is so many rich people in your area ,to them a high price means a good quality product.
234.If you stick to your count offer without any compromise we may not able to make a deal.
235.Your bid is obviously out of line with the price ruling and the present market.
236.We regret we can not book your order according to your count-offer.
237.Our table cloth is modestly priced and quite sellable in your market.
238.We don’t think that this price can be consider high in your market.
239.We feel that your counter-offer is not proper because of the price for such a material is on the raise at present.
240.We are not at in a position to entertain business at your price since it is far below our cost price.

Unit Nine 要求优惠
Part One
241.All your quotations are on FOB Vancouver basis may I ask if you allow any discount?
242.Isn’t it possible to give us a little more discount?
243.If you are prepare to give me some allowance I will consider placing a order for 10,000 dozens.
244.Should you be prepare to reduce your price we might come to terms.
245.If I show you a offer lower then yours ,would you be able to conclude transaction at that price ?
246.If the order is a substantial one how much would you come down?
247.May we suggest that you make some allowance on your quoted prices ?
248.If we place a order for 2,000 dozen up can you give us a special discount?
249.If our order is more than 10,000 MT would you give us a additional 6% commission ?
250.We hope you will allowance us some discount on our purchase of 6,000 dozens.
251.We’ld like to ask for reduction in price because of the large size of our order.
252.Since the present market is so weak, you have to lower your price if you want us to increase sales.
253.We hope to get your best offer for bicycles.
254.We invite quotation of the lowest price.
255.May we suggest that you perhaps make some allowance on your quoted prices?
Part Two
256.If you reduce the price by 2% I think we can do twenty metric tons.
257.If possible we’d like to ask for reduction of 5,000.50 Per MT.
258.If you are will to give me a 5% reduction I will order 5,000 dozens.
259.The sugar of French-made has been sold at level 98$ per long ton ,if you can reduce your limit by say 8% we might come to terms.
260.We would very much like to place further order with you if you could bring down your price by 15% ,otherwise we can only switch our requirement to other suppliers.
261.No one can do business at such a unreasonably high prices, you have to cut them down by 10% I am afraid.
262.We should book a trial order with you provided you will give us 5% commission.
263.Only by cutting the price by more than 10% can more customers be lured to buy your products.
264.We would like to ask for 10% off your offer if our offer is more than 2,500 unit per season.
265.We hope that you will give us a special discount of 2% if we order more than10,000 sets.
266.Please make a discount of 5% off the prices in the catalog.
267.We hope that you will make a at least 5% reduction on your quotation or business is not possible.
268.We can accept the goods only at a reduction of 20% at the contract price.
269.If you can lower your limit by 5% , business is hopeful.
270.We will place our order with you if you can lower your price to 1200 pounds per MT.

Unit 10 给与优惠
271.On order for 100 pieces or more we are allow a special discount for 1.5%.
272.A discount of 5% maybe allowed if the quantity for each specification is more than 1000 cents.
273.For quantities if 500 units we can offer a discount of 15% on our price list.
274.We are glad to make a 5% discount for a order of 100 dozen or more.
275.We should be please to allow you the requested discount of 5% ,if you will to raise your order to 50,000 pieces.
276.We would entitle you to 10% discount during July on any thing you buy..
277.You can receive a special 15% discount on orders place before the end of December.
278.If your order is large enough we are ready to reduce our prices by 5%.
279. There is a 10% discount if you order in volume.
280.If an order is exceptional large, we are prepare to increase the discount.
281.If you are willing to buy the whole lot once and for all ,we can grant you a discount of 8% on the price.
282.To help you sell our product as an exception we will give you a special discount of 5% .
283.We will bring our price down by 5% for a good start for business relationships.
284.In order to close this deal, we shall further reduce our price by 5%.
285.For the sake of our long-term friendship ,we are going to accept the price reduction on the radios. How about 6% off?
286.In order to help you to develop business in this line, we are prepare to offer you a discount of 5%.
287.In order to wind up this transaction with you we are ready to take 3% off this original quotation.
288.After careful consideration ,we decide to bring the price down to 420$/ unit.
289.We are prepare to offer our computers to you at the special discount rate of 15%.
290.Our quotation is subject to 5% commission.

Unite Eleven 双方让步
291. In view of our good cooperation over the past few years, we are prepare to accept your price.
292.As a gesture of friendship , we accept the price of 50,000 $ for 10,000 pairs of leather shoes.
293.It’s seams there is nothing more I can do but to accept this price.
294.How about meeting each other half way and each of us make further concession so that business can be concluded.
295.I think that we should come to a compromise with each other in order to get the deal done.
296.Business is quite possible if each size makes some concessions.
297.If it is really so, we have to agree to your payment terms.
298.We’d like to reduce the original offer slightly as a compromise.
299.We may consider making some concessions in our price.
300.In order to encouraging business we are prepare to make reduction.
301.We found we can make a step further provided that quantities will be no less 1,000,000 tons.
302.To show our sincerity ,we are prepare to make you a special concession of 6%.
303.After serious consideration we can accept your counter bid.
304.Considering your substantial order we can give you this exceptionally treatment.
305.Since it is the case ,we would exceptionally comply with your request by reducing our price to 500$/piece.
306.We are please to grant you a 7% discount from the original offer since you agree to increase the order.
307.To get business under way ,we are agree to take this as an exceptional case.
308.We are prepare to reducing the price to 7.21$ .
309.10% is out the question but we are prepare to offer you 8%.
310.As a special accommodation we are agree to your D/P payment terms, but only for once.

Unit 12.订货及确认
Part one
311. We are please to give you a order for 3,000 computers in current stock at the prices you quoted.
312.We wish to order from you your products as pro-ov purchase.
313.We are pleased to place with you a order for 2,000 washing machines to be supply from current stock.
314.We wish to order from you according to this purchase order.
315.Thank you for your quotation dated May 20th. And this is our official order for 10 palace lanterns.
316.We are glad to inform you that your samples are satisfactory ,we’d like to order 4 of the items.
317.If the quality is up to our expectations we shall send further orders in the near future.
318.We find both price and quality of your products satisfactory to our client and we are pleased to give you a order for the items on this sheet.
319.We should be glad if you would accept our order for coffee whose number is No 3003.
320.We’d like to place a order with you for 1000 cases each of No77 and 100 at 5$ and 6$ /Case FOB Shanghai.
321.What is the minimum quantity of an order for your goods.
322.I am trusted to place an order for 100 sewing machines at 250$ each.
323.This is our official trial order for 500 computers.
*324.We need iron nails of all sizes.
325.If you can fill our order of 5000 ties very soon we ‘d like to place the order with you now .
326.We hoped that you can accept the order in the buyer’s design and measurement.
327.Since you are so eager to secure a order from us now we can place an order with you.
328.We will send you the order very soon ,please hurry on the execution of the order.
329.If we are satisfied with the product ,I think we will place more orders.
330.The order is so urgently required that we must ask you to make the earliest possible shipment.
Part Two
331.We can now confirm you the order for 500 bed sheets and pillow cases.
332.We are glad to receive your order and confirm the acceptance for it.
333.This is the confirmation of your order place last week.
334.This is our sales confirmation confirming your order No 26 of April 10th.
335.We have booked your order No 267 for optical instruments.
336.We have accepted your order of June 10th for 300 typewriters.
337.We acknowledged your order of May 5th for 100 unit motorcycle P180.
338.We have decided to accept your order in spite of the current shortage of the goods.
339.We have now decided to supply you with all the parts as itemized in your order and going to apply to the government agencies concern for export licenses.
340.We thank you for your order of 20th May and supply you with 2,000 ties No.235.
341.You maybe assure that we shall do our best to execute the order to your satisfaction.
342.We promise to give our best tension to the execution of your order.
343.We regret that owning to the shortage of stocks we are unable to fill your order.
344.We feel great regret that we can no longer supply the goods you order as the production has been discontinued since last August.
345.It is hard for us supply the amount you need.
346.It is impossible for us supply 3,000 sets for the time being.
347.At present, we can not undertake to entertain your order owning to the uncertain availability of raw materials.
348.We regret that we are unable to meet your requirement for the time being as orders has been full booked.
349.We are sorry to inform you that we are not able to supply these articles for the moment.
350.We are too heavily committed to be able to entertain fresh orders.

Unit Thirteen 请求代理并说明代理理由及代理能力
Part One.
351. We want to know if you could point us as your agent for the sale of your green tea.
352. If you are not already represented here, we should be interested in acting as your sole agent.
353.We should like to be pointed as your agent in our country.
354.We should be glad if you would consider our application to act as agent for sales of your plastic slippers.
355.If you none represented you here in London yet, we would like to act as your sole agent.
356.As we have learned from our customer Mr. Harry that you are anxious to extend your activity in our market and you are not represented at present. We would like to recommend our company as a most suitable agent for your products.
357.We are in a good position to be your sole agent.
358.We require the agency in our market for your precision apparatus.
359.We hoped that you will point our company as the soled distributor in Japan.
360.You can entrust us with the soled agency for your shirt in our country.
361.We ask to be the sole agent for your clock in our territory.
362.We’d appreciated very much if you could give us the opportunity to act for you in this city.
363.We can represent your chemical products if you agree.
364.We’d like to offer our service in the sale of your refrigerators.
365.We shall be very much pleased to act as your sole agent in China for your products.
Part Two
366.We are able to work as your sole agent because we have local knowledge and wide connections.
367.We can be a good agent because we have a group of well trained salesman.
368.If we may have the honor to act as your sole agent in the sale of handy crafts in our territory . No doubts such ties will do good to expend our mutual trade.
369.If you can sign a sole agency agreements with us will double our turnover.
370.If you make us your agent in China, we will try our best to push and publicize your products.
371.We have many advantages to act as your sole agent.
372.We have sufficient canvassing abilities to be your sole agent.
373. We have enough positive experiences to act as your sole agent.
374.We trust that our experiences in foreign trade marketing will entitle us to your confidents.
375.We believe that many years of our experiences in international trade will undoubtedly meet your requirement.
376.The salesman in our company is well trained and have rich canvassing experience .
377.It is our hope that after knowing our sales ability you will consider according us the exclusive selling right for your portable cassette recorders.
378. We have 30 years experience in agency and we believe that we could work up very satisfactory in pushing the sales of your products.
379. We can assure you that we are well experienced in this line.
380. Which our rich experience in marketing your products in our city, we have the ability to increase the turnover to 50,000 $.

Unit 14.对代理请求的回应
Part one
381. We are glad to offer you for the sale of our products in your city.
382.We have decided to offer you an appointed as our sole agent for New York.
383.Your experience in this field make us believe that you can be a good agent.
384.We feeling inclined to agree to your agency of our products.
385.We are willing to negotiate with you on your proposal to act as our agent.
386.After paying due consideration to your proposals and investigating your business standing , we have decided to appoint you as our agent in the district you defind.
387.Considering that you are experienced in promoting the sale of our crafted paper and your market still have potential, we have decide to appoint you as our sole agent in your local market.
388.We regret that we are unable to accept your proposal since we already have an agent in your area.
389.We have already appointed a Tokyo-Silk as our agent in your territory.
390.Sorry, we have already several representatives of our products in your district.
391.We have honestly consider your proposal to represent us in your city for the sale of Chinese porcelain vases and have now appointed you as our agent.
392.Your application for sole agency is now under our careful consideration , if possible we should like to know your plan to push the sale of your products.
393.I think we have to about your proposal about agency carefully.
394.Please tell us your detailed plan of sales promotion so that we may proceed with our negotiations about the terms of agency agreement.
395. Your proposal for sole agency will soon be under careful study.
Part Two
396.We are not inclined to consider any questions concerning agents.
397.We are not prepare to point a agent for your district.
398.We have no intention of considering exclusive sells in your market at present
399.We are not ready yet to discuss the question of agency in the present moment.
400.Since the market situation is not known to us, we are not going to take the question of sole agency into consideration for the time being.
401.As the volume of business concluded by you is not big enough, we won’ t consider the question of agency.
402.We think it premature for us to discuss the question of agency at present stage.
403.The time is not yet mature to discussion of agency.
404.We would like to say that this initial stage contract between us , both side do not understand each other very well, so there seems to be no sufficient bases for us to negotiate agency.
405.I am afraid that this is not good time yet to push the sales of our product in your market.
406.We do not think the time is right for the discussion of the question of exclusive agency.
407.We regret to say that since there is so far no transaction concluded between us, we have to decline your quest for agency.
408.The question of agency is still under consideration and we hope you will continue your effort to push the sale of our product at present stage.
409.We shall not consider pointing you as our sole agent until your sales record justify our doing so.
410.Shall we discuss the matter of agency when your market condition turns better?

Unit Fifteen 代理条件和要求
Part one
411. We can’t give you exclusive agency of the whole European market without having the slightest idea of your possible annual marketing turnover.
412. Before we know your sales volume ,your plan for promotion and import license’s conditions, it is rather difficult for us to consider your proposal.
413.We have noted your quest to act as our agent in your district, but before going further into the matter, we should like to know more about your market.
414.To enable us to make further study of your proposal, would you please let us know as early as possible the sales prospects of the item in your market ,your program in detail, your business organizations in various districts and their activities.
415.Unless you increase the turnover we can hardly point you as our sole agent.
416.If you can push the sales successfully for the next 6 month we may appoint you as our agent.
417.We feel it would be better to consider the matter of agency after you done more business with us.
418.To be our agent you need to increase your annual turnover.
419.To be our agent you are requested to push your sales of our product effectively.
420.We hope you will do your best to push the sale of our products.
421.To facilitate the extension of sales, you mush advertise our products by mean of TV and newspapers.
422. We hope that you will redouble your efforts in your sales pushing.
423.To be our agent your minimum annual turnover should be at least 8000 cents.
424.If you could agree to terms, we would point you as our sole agent.
425.If terms are workable , we think you will be just the firm we would like to have to represent us.
Part Two
426.If you wish to work for other firms as well, You must obtain our permission first.
427.To be our sole agent you should not sell similar products from other manufacturers without our prior approval .
428.As our agent , you should not sell products of similar characteristic from other maker’s .We must make that very clear.
429.As our sole distributor ,you will neither handle the same or similar products of other regions nor re-export our goods outside to any other region outside your own.
430.During the validity of the agency agreement you should not handing any other foreign products of the same line and competitive types.
431.Every six month , we ‘d like to receive from you a detailed report on current market conditions and user’s comments on our products.
432.Your market report should show how big demands for our products is in your market.
433.The market report should include the trend of the development of the market , upward or downward.
434.We ‘d you to send us your sale’s statistics every six month instead of every year.
435.As our agent you should send us your market report regularly at least once every three month.
436.At the beginning of the sales promotion you have to try every means to overcome sales difficulties.
437.To effectively promote sales , your way of doing business should always comply with the constantly changing circumstances.
438.During the agency please pay close attention to the consumer’s comments on our products.
439.You are under obligation to display optimum samples of the products during the duration of the agency.
440.We hoped that you will strictly observe all the terms and condition of the agency agreement.

Unit Sixteen 合同
Part One
441.We are satisfied with the terms of this contract for the most part, but we feel that your terms of payment are too severe.
442.We would like to have another discussion of these conditions in the afternoon before there are finally included in the contract.
443. Before signing the contract this afternoon, I think we better go over few final details.
444.We’d better draw up a rough draft to the contract then talk it over in detail at our next meeting.
445.This is a copy of our specimen contract in which the general sales terms and conditions are contained.
446.We hope that you won’t object to our inserting such a clause in the agreement.
447.If any other clause in this contract is in conflict with the supplementary conditions the supplementary conditions should be taken as final and binding.
448.We think it is necessary to include a force majeure clause in this contract.
449. After studying your draft contract we found it necessary to make a few changes.
450.Since both of us are in agreement on all the terms shall we sign the contract now?
451.We think your draw contract needs some modification.
452.Any modification alteration to the contract shall be made with the consent of both parties.
453.No changes can be made on this contract without mutual consent.
454.We must make it clear in the contract that you are obliged to complete the delivery of the good within the contractual time of shipment.
455.If the shipment can not be made within three month as stipulated, the contract will become void.
Part Two
456.This agreement is made both in Chinese and English. The two versions of agreement shall have equal status in law.
457.This agreement is drawn up separately in Chinese and in English. Each part hold one original and one duplicate of each language. The two languages are of the same effect.
458. Both versions of this contract are equally authentic.
459. Any amendment of the contract shall come to force only after the written agreement is signed by both of us.
460.The contract shall become effective as soon as it signed by both parties.
461.This agreement will remain valid for one year and shall become effective on the date of signing.
462.We’d like to make the contract to be valid for two year at the beginning .
463.I think we better make some changes in the wording of this sentence.
464.Isn’t it better to word it in this way?
465.I’d like to replace this phrase with “after the date of delivery”.
466.If neither party considers it is necessary to extend the contract the proposing party may take the initiative to conduct negotiation with the other party one month prior to its expiration.
467.In case of breach of any of the provisions of this agreement by one party, the other party shall have the right to terminate this agreement by giving notice in writing to its opposite party.
468.If you fail to make the delivery ten weeks later than the time of shipment stipulated in the contract, we shall have the right to cancel the contract.
469.If both parties do not agree to renew the contract at its expiration, it will automatically become void.
470.If you want to terminate the contract before its terms is up, you should notify us of its cancellation six month before.

Unit Seventeen 卖方对支付方式的要求
Part One.
471.Our usual terms of payment are by confirmed , irrevocable letter of credit in our favour, reaching us one month ahead of shipment.
472.We proposed to pay by 30 d/s.
473.The terms of payment we wish to adopt are confirmed and irrevocable letter of credit.
474.We should like to advise you that payment by collection is acceptable.
475.We would prefer you to pay in US dollars.
476.According to the contract, after receipt of the preliminary shipping advice, you are kindly requested to open with the Bank of China the relative L/C in our favour within ten days.
477.Payment of the purchase is to be effected by an irrevocable letter of credit in our favour, payable by draft at sight in pounds sterling in London.
478.We don’t accept payment in US dollars. Please conclude the business in terms of Swiss francs.
479.We require payment by L/C to reach us one month prior to the time of shipment.
480.We require immediate payment upon presentation of shipping documents.
481.Payment by irrevocable letter of credit is convenient for us and we shall draw a 60d/s bill in your bank.
482.We will draw you a documentary draft at sight through our bank on collection basis.
483.Our terms of payment are 30-day credit period, not 60-day credit. It’s customary.
484.As usual, we should require of you an L/C to be issued through a first-rate bank.
485.It would be advisable for you to establish the covering L/C as early as possible enable us to effect shipment in due time.
486.We propose paying by TT when the shipment is ready.
487.We regret having to inform you that we cannot accept payment by D/P.
488.We regret to say that we are unable to consider your request for payment under D/A terms.
489.You can pay for all or part of the equipment and technology purchased from us in resultant products.
490.Since you are not short of cash, we can arrange for your payment over 2 months without charges of any kind.
Part Two
491. As a special case , we may consider accepting your payments by D/P.
492.If the amount of each transaction is below $500, we agree to D/A 30 days terms.
493.We could grant you the favourable terms of payment as D/A 45 days after sight.
494.In view of the small amount of this transaction, we are prepare to accept payment by D/P at sight.
495.D/P or D/A is only accepted if the amount involved for each transaction is less the ￡1,000.
496.We request a 10% payment at the time of ordering . The remaining amount must be paid within 60 days.
497.We can only accept 20% cash payment in local currency. The other 80% by L/C should reach us 15 to 30 days before the delivery.
498. If the payment is made by installments, the annual interest is calculated by 6% and paid off at the end of each year.
499.Full payments must be made within 60 days.
500.The telegraphic transfer shall reach the bank of China at least five days before the delivery date of vessel.
501.The letter of credit for each order shall reach us 30 days.
502.15-20 days prior to the date of delivery, you should pay against the presentation of the drawn on the opening bank.
503.The payment shall be made by telegraphic transfer to the bank of China , Head office ,Beijing, China, for our account, within five business days after the contract signature date.
504.Advance payment of 25% of the contract value shall be paid within 30 days of the date of signing the contract.
505.The payment shall be made by five annual installments of 20% each.
506.We require full payment within 45 days with a 15% discount for cash payment in advance.
507.The total amount mush be paid in full upon receipt of the shipping documents.
508.We require payment by L/C to reach us one month prior to the time of shipment.
509.You are requested to pay $5,000 as a down payment.
510.Ten percent of the contract value shall be paid in advance by cash, and 90% by sight draft drawn under an L/C.

Unit Eighteen 买方的支付方式
511. Payment by L/C is our method of trade in such commodities.
512.Our usual terms of payment are by an irrevocable L/C to be established in the seller’s favour through the bank of China.
513.For exports, we usually adopt irrevocable letters of credit available by seller’s documentary drafts at sight.
514.We usually make payment by letters of credit or adopt some other modes of payment such as immediate payment, deferred payment and payment by installments.
515.We have opened an L/C in your favor through the Bank of China for an amount of ￡17,000 to cover the full CIF value of our order No 754.
516.We will start the payment in half a year and all the amounts will be cleared off within 3 years by six installments.
517.We prefer to have the payment made by L/C through the negotiating bank in Sweden.
518.Payments shall be made by us after receipt of the shipping documents specified in clause 10 of this contract.
519.We shall open a letter of credit in your favor to be settled in US dollars.
520.We agree to accept goods in 3 shipments and you may draw on us at 60d/s from the date of dispatch of each shipment.
521.Could you make an exception in our case and accept D/P or D/A?
522.I hope you would leave us some leeway in terms of payment.
523.Would you agree to a 30-day credit period?
524.Because of the money problem, I hope that you can allow us to pay in installments with the first payment after delivery, then we’ll pay the rest once month.
525.We are having some trouble in receiving payment, so we want to ask if we could defer payment until the end of the month.
526.We refer payment after delivery, because these goods are very expensive.
527.We hope to payment by bill of exchange at 30d/s .
528.We hope you can accept payment in other currencies expect in US dollars.
529.We shall be very happy if you can grant us a extension of 2 weeks.
530.We ask to put off the time of our payment 3 months later to facilitate the capital turnover.

Unit Nineteen 保险
Part One
531. Please insure for us these products at invoice value plus 10% ( at 110% of the invoice value).
532.We’d like to cover our ordered goods against WPA for 120% of the invoice value according to our usual practice.
533.Please hold us covered for the cargo listed on the attached sheet.
534.For this consignment, we shall cover WPA and risk of breakage for 110% of the invoice value.
535.Our company will insure against all risks for 110% of the invoice value.
536.Please insure the electric fans at 120% of the invoice value.
537.The machines are to be unsured against all risks.
538.We only cover FPA and war risk.
539.There are not delicate goods that can be damaged on the voyage .FPA will be good enough.
540.Our goods are very valuable , so I want insure against all risks.
541.We’d like to get a policy for total loss only for these goods.
542.I’d like to get a AR insurance policy. That way , we will be covered for any kind of loss or damage.
543.I’m afraid that WPA coverage is too narrow for a shipment of this nature. Please extend the coverage to include TPND.
544.Would you insure our goods to be shipped from Shanghai to Lisbon next month?
545.Can you cover our goods against breakage?
546.We should be glad if you would provide cover of $390,000 on computers, in transit from Tokyo to Beijing.
547.Please insure us against all risks $300,000 value of 5,000 sets of “ Butterfly” sewing machines, sailing for New York.
548.Please insure for me against all risks 200 pieces of high-quality furniture valued $20,000.
549.We wishes to insure against all risks for the sum of $1,500 on 3 cases glassware.
550.We shall shortly be making regular shipments of leather goods to Canada, and shall be glad if you will issue an all risks marine insurance policy for $70,000 to cover these shipments.
Part Two
551.Please give us the policy rates for FPA coverage and for WPA coverage.
552.We require the current insurance rates for land transportation.
553.I have some glassware to be ship to Hongkong. What risks should I cover?
554.What is the insurance premium for these goods ?
555.We need to send a shipment to England. We want to find out about your marine insurance.
556.Please let us know the premium of breakage.
557.What kind of insurance do you usually provide ?
558.What kind of insurance can you suggest for these goods? We don’t want to take the risk of losing money because of under unsurance.
559.I have a batch of glassware to be shipped in the fourth quarter, but I don’t know what risks should be covered. I would like to know some details and your advice of course will be highly appreciated.
560.If we insure against free particular average, can you compensate us for all the losses if the ship sinks or bums, or get stuck?
561.Does your company cover all kinds of risks for transportation by sea, land and air?
562.We have insured the shipment for 130% of the invoice value, but the premium for the difference between 130% and 110% should be your account.
563.We have arranged insurance on your consignment of electric motor cars to be shipped in these ten days.
564.We may cover the inland insurance on your behalf, but you will pay the additional premium.
565.We can insure the porcelain vases on you behalf , but at a rather high premium and all the additional premium will be for your account.
566.We shall insure the goods for your behalf.
567.We have covered insurance on these goods for 10% above the invoice value against all risks.
568.We shall effect the insurance of the goods for 110% of their CIF value.
569.We have effected marine insurance on your behalf for the gross amount of the invoice plus 10%.
570.The marine insurance shall covered by us.

Unit Twenty 对包装的建议及要求
Part One
571.If cartons are used, please put each chemical in strong polythene bags to ensure protection from dampness.
572.Cases must have an inner lining of stout, water-resistant paper.
573.We do not object to packing in cartons, provided the flaps are glued down and the cartons secured by metal bands.
574.Packing in sturdy wooden cases is essential. Cases must be nailed and secured by overall metal strapping.
575.I would suggest you strengthen the carton with double straps.
576.As the goods will probably be subject to a thorough customs examination, the cases should by of a type which can be easily made fast again after opening.
577.To avoid pilferage, we hope that the goods will be packed in wooden cases instead of in cartons as the cartons are easier to be cut open.
578.We have no objection to your packing the goods in cartons if you guarantee in your sales confirmations that you will pay compensation if we fail to get indemnification from the insurance company for the reason that the goods are not packed in seaworthy wooden cases.
579.We want the machine to be packed each in wooden case supported with soft materials to ensure that the machines thus packed will not shift inside the cases.
580.The green beans can be supplied in bulk or in gunny bags.
581.We asked the factory to use stronger cartons and double straps.
582.Please see to it that each carton is properly sealed, with a fireproof lining inside.
583.We need these goods to be packed in special packing materials even though they may cost us more.
584.We would like to have the screws packed in double gunny bags.
585.In order to avoid any possible damage in transit, we would ask you to pack the goods in strong but small wooden cases.
586.We refer special cartons of 30cm*60cm with two or three dozen to each carton because it’s convenient and easy to handle.
587.You’d better pack them in cartons of 10kg each instead of wooden cases of 6 kg.
588.As you know , paint is a highly inflammable commodity , and extra precautions are necessary. We should like you to have the goods packed in strong metal cartons, each containing 40 tins.
589.Is your normal packing still ten dozen per carton?
590.We hope that the beer is packed six bottles in a box which should be beautiful, durable and easy to carry.
Part Two
591. The packing must be able to withstand rough handling.
592.When packing, please take into account that the boxes must be able to withstand rough handing and transport over very bad roads.
593.Please give special attention to the packing, or the good could be damaged in transit.
594.Greater care must be given to packing, as any damage in transit would cause us heavy losses.
595.Please ship the goods in strong packing to ensure good condition on arrival.
596.The packing must be in line with local market preference.
597.A large number of the bed spreads we ordered from you last year were found soiled when they reached us . I hope you will take necessary precautions in packing this consignment.
598.Your packing must be seaworthy and can stand rough handling during transit.
599.We hope that the goods should be packed in a manner which ensures their safe arrival at the destination and facilitates their handling in transit.
600.The wooden cases used to pack the goods should be securely strapped.
601.The packages should be marked with the same numbers as given on the order sheet.
602.As regards markings, please note that the port of destination, Shanghai, should be clearly stenciled on each case with the case number for easy indentification.
603.As these machines are precision instruments which cannot stand rough handling, the wording” Handle with Care” should be also marked on each case.
604.Please see that the cases are marked “ Fragile” or “ handle with care”.
605.Port of destination, package number, gross and net weights, measurement and shipping mark shall be stenciled conspicuously on each package.
606.For dangerous and poisonous cargo, the natural and the generally adopted symbol shall be marked conspicuously on each package.
607.Please mark the packages with the same lot numbers as given on the order sheet in order to avoid being mixed up.
608.Every package shall be marked “CCD” in diamond and the package number.
609.Please mark the bales with your company’s initials in a diamond.
610.Correct and distinct marking for the outside containers is absolutely necessary.

Unit Twenty-one 告知客户包装所用材料、方式及其质量保证
Part One
611.Our packing is strong enough t withstand bumping and rough handling under normal conditions.
612.The cases used for packing our transistor radios are light but strong.
613.The export cases used to pack the goods are strong enough to protect the instruments.
614.The cartons lined with plastic sheets are waterproof.
615.we plan to use cardboard boxes with iron straps for reinforcement.
616.Our strip scissors are packed in boxes of one dozen each, 200 boxes to a wooden case.
617.We’ll pack them 10 dozen to one carton, gross weight around 25Kg a carton.
618.Our export fruit knives are packed in boxex of 100 dozen each.
619.The packing of our men’s shirts is each in a polybag, 5 dozen to a carton lined with waterproof paper and bound with two iron straps outside.
620.Our cotton prints are packed in cases lined with draft paper and waterproof paper, each consisting of 30 pieces with 5 colors for on design.
621.The cigars are packed 5 pieces to a small packet, 20 packets to a carton,144 cartons to a cardboard container.
622.These cartons are well protected against moisture by plastic lining.
623.All the goods will be packed according to the special way you require.
624.As requested, the shirts will be packed in waterproof material.
625.We plan to use cardboard or plastic cartons for the outer packing.
626.You goods will be packed in wooden cases with tin-lining and iron hoops.
627.The goods we packed in new and sound jute bags, each containing about 200 pounds.
628.The cartons are well protected against moisture by polythene sheet lining.
629.If the goods are packed in cartons, any traces of pilferage will be in evidence, therefore the insurance company may be made to pay the necessary compensation for such losses.
630.Such packing has also been accepted by our insurance company for WPA and TPND.
Part Two
631. The cartons are comparatively light, and therefore easy to handle.
632. It is our usual way to pack these goods in cartons.
633. Cartons are quite fit for ocean transportation, and they are extensively used in our shipments to other continental ports to the entire satisfaction of our clients.
634.Cartons are more convenient to handle in the course of loading and unloading.
635.We would like to inform you that we used to pack our scissors in wooden cases but after several trial shipments in carton packing, we found our cartons just as seaworthy as wooden cases.
636.Cartons are less expensive, lighter to carry and cost lower freight.
637.We refer carton packing to wooden case packing.
638.Our cartons for canned food are not only seaworthy , but also strong enough to protect the goods from damage.
639. Cartons are not likely to be mixed with wooden cases while in transport or storage, so that the rate of breakage is lower than that of wooden cases.
640.Shirts packed in such cartons are not so susceptible to damage by moisture as those packed in wooden cases.
641.All our wooden cases are well sealed. They are not easily subject to sweat damage.
642.We believe that your clients will find the improved packing satisfactory and your fears unwarranted.
643.We hope that you will agree to our opinion and accept our carton packing.
644.The weight and measurement of each case are clearly marked on every case.
645.You will know that our packing has been greatly improved and we are sure that they will meet with the satisfaction of the clients.
646.The dimension of the cases are 17cm high, 30 cm wide and 50 cm long with a volume of about 0.026 cubic meter. The gross weight is 23.5Kg.
647.They save shipping space and facilitate the storage and distribution of the goods.
648.In addition to the gross, net and tare weights, the wording “ Made in the people’s republic of China “ is also stenciled on the package.
649.We have made a number of improvements in packaging and presentation. Please set your mind at ease.
650.Our containers are in complete conformity to the specification laid down by the International Standardization Organization.

Unit Twenty-Two.货运通知
651.We would like to inform you that the goods were already shipped out on the 18th of May.
652.We have the pleasure to inform you that we have shipped the goods by “ Pacific Bear “ which left here today.
653.We wish to inform you that we have shipped the goods by “Shanghai” according to your instructions of August 5.
654.We wish to advise you that we have shipped you today by S.S.”Tokyo Maru”, 50 cases of carbon paper.
655.We take pleasure in notifying you that the goods under S/C 456 have been dispatched by M/V “Greenwood” sailing on May 15 for Hongkong.
656.The shipment of chemical fertilizer under Contract No 2346 will be effected by S.S.” Calchas”, which is scheduled t leave here on 16th July.
657.We are pleased to advise you that 100 dozen shirts under order KAB/2004 have been shipped per S.S.”Fengqing”.
658.We expect to ship the outstanding contracts before the end of July.
659.We are pleased to inform you that we have shipped 2,000 air conditioners you ordered on board S.S.”Asia” which sails for your port tomorrow.
660.Your order No 153. will be shipped by SS.” Pearl” early next month.
661.We wish to advise you that the goods your ordered have been shipped today.
662.We are pleased to inform you that the last lot consignment has been duly dispatched.
663.The m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.
664.The ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.
665.The goods were shipped by the direct steamer “ Eli:” o